Retail Terms & Conditions


Order Processing:

Orders are in U.S. currency and are completely secure. After you’ve filled out our online order form and we have received it, we then confirm payment, assemble your order, package it, prepare it for shipment and mail by US Priority Mail.

Payment Methods:

PareoIsland.com accepts credit cards, debit/check cards including Visa, MasterCard, Discover, American Express, JCB, Diners Club, Optima, and PayPal. Sorry, no Personal Checks. Orders are processed when funds are verified.

To pay by credit card simply enter your credit card information in the “Method of Payment” section of the order form. All transactions are secure and encrypted (scrambled and coded). If you feel more comfortable ordering over the phone give us a call at 808-315-7189.
We reserve the right to accept or deny any order based upon our sole discretion.

Billing Information:

Credit card customers will be billed upon shipping of order. All credit cards are deleted upon completion of transaction and are not held on record. Fraud and abuse of credit cards will be reported fully to the appropriate government and private agencies.

Product Availability:

Most products on this site are available, however occasionally we’ll run out of a given product in which case we’ll contact you either via e-mail or phone. If the product is only temporarily out-of-stock we’ll give you the option of putting the order on back-order.

Shipping Information:

“Free USPS Shipping on retail orders in USA !”*

Orders usually ship same business day if sent by 12:00 P.M. H.S.T. via USPS.

Normal deliveries can take between 3-10 business days to reach your location. The average delivery is about 5 business days. 

 We ship the most economical way to ensure low cost and fast delivery to our customers.

International orders please send e-mail with questions for rates and delivery times to admin@pareoisland.com

International orders can take between 1-8 weeks for delivery depending on location, method of delivery and current world events.

Pareo Island is not responsible for lost, damaged, late, or customs related issues. Please note that in some cases we’ve had reports that duty, VAT, taxes and customs related issues can be very high. When you place the order with us we have no control over those customs issues so you take the risk of having a high duty charge.

We ship to P.O./APO boxes via U.S. Postal Service. Multiple ship to addresses are available.

Pareo Island reserves the right to reject any order. Pareo Island is not responsible for any expenses including but not limited to customs, taxes, duties, losses, thefts or damages.

***There is No free shipping on returns/exchanges.

If an order is returned that qualified for free shipping a shipping charge will be added. This is the amount we paid to ship the order.
***Special offers, discounts, coupons etc. cannot be combined unless otherwise noted.
IN A HURRY…CALL US FREE AT 808 315 7189!

Or e-mail us at:  Contact us for more information at admin@pareoisland.com

Returns:

100% satisfaction guarantee!!! We are happy to accept your return for refund, credit or exchange*. Please notify us by e-mail right away with the product you need to prevent it from being sold. Also please include your Name, Phone Number, Order #, and Reason for your return (so we can improve on our service) We credit for merchandise only (shipping charges are excluded) Returned products must be received within 90 calendar days.
Please send returned products by U.S. mail to:  Pareo Island 1510 Mele Manu St  Hilo, HI 96720

 

Wholesale Terms & Conditions

Minimum Orders: 12 pieces total if you are ordering clothing.
Hand Painted Pareo – 12 pieces – Your choice of designs and colors.
Silk Pareo – $300
Economy Batik Beach Wraps – 30 pieces – Assorted. Inquire about quantity discounts.
Kimono Robes – 6 pieces – Your choice of colors
Tank-Top Mu’u Dresses – 6 pieces
Cover-Ups – 4 pieces
Cascade Tops – 6 pieces
Men’s Aloha Shirts – 4 pieces
Spandex Top Skirts – 6 pieces
Kimono Jackets – 3 pieces
Simple Shift Dresses – 6 pieces
Bandeau Dresses – 4 pieces
Sarong Clips – no minimum

Shipping:
Customer pays shipping, U.S. Priority Mail, F.O.B. Hilo, Hawaii.
International shipping by U.S. International Priority Mail.

Payment:
First order is processed by credit card. After that, you may request net thirty terms with current credit card on file and permission to charge card at 30 days. International orders require prepayment by PayPal.

Contact Us:
Phone: 808-315-7189 (Hawaiian Standard Time)
Fax: 808-356-0523